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If you own an internet based business then you no doubt get inquiries from potential customers from around the globe.

Inquiries can come via your online form, e-mail or even by telephone and fax and I’m sure you try to send information to each prospect as soon as possible.  But when you have other duties to perform maybe there is still room for improvement.  By acting swiftly it shows very good customer service and a hunger to satisfy the customer’s requirement efficiently, all of which increase the chances of winning the order.  Read more... (863 words, 2 images, estimated 3:27 mins reading time)